#BIG SUR TO MONTEREY UPDATE INSTALL#
#BIG SUR TO MONTEREY UPDATE UPDATE#
#BIG SUR TO MONTEREY UPDATE UPGRADE#

You will not be able to perform these steps until Sophos Home has fully upgraded (wait for the Updating. There are 2 System Extensions for macOS : SophosScanD and Sophos Network Extension They both need to be allowed (sometimes one at a time, in between reboots), in order to fully load all components. Restart the mac and follow the prompts to re-allow the system extensions.Right-click each extension and select Put Back.Locate SophosScanD and Sophos Network Extension.app.Click the Trash icon in the lower right of your Mac screen.After having moved both extensions to the Trash:.Click Continue and authenticate as prompted. NOTE: When moving the apps to the trash, the mac will prompt a message stating you’re removing a system extension, and it may be loaded.Right-click SophosScanD.app and select Move to Trash. Navigate to: /Applications/Sophos/Sophos Scan.app/Contents/MacOS/Ģ.

Right-click Sophos Network Extension.app and select Move to Trash.ġ. Navigate to:/Applications/Sophos/Sophos Network Extension.app/Contents/MacOS/Ģ.

You will be accessing 2 locations and moving 2 files to the Trash:ġ.

At the top menu, click Go > Go to folder.

Open Finder ( Note: This requires Finder, no other interface will work.).

Checkmark/click each extension to enable them (checkmarks or sliders will be present)įollow the steps to force the system extensions to reload, then go back to step 1 to allow them as needed.

(Images are illustrative, your Mac might display this differently, but the content will be the same)

You will see either ' Details.' if more than one extension needs to be allowed, or ' Allow'.

Ensure 'App Store and identified developers' option is selected under 'Allow apps downloaded from'.

NOTE: If using macOS versions before Ventura click on the padlock to make changes

Select Security & Privacy > General OR scroll down until you find Security (Ventura only).

Click on the Apple menu from the taskbar then select System Preferences…OR > System Settings > Privacy & Security (Ventura only).

If you haven't received the popups, navigate to > System Settings > Privacy & Security The way I've done it is a single policy that installs the ' erase-install-depnotify-26.0.pkg' and my 'ReconAfterBoot.pkg' and then uses the Files and Processes payload to run the following command: /Library/Management/erase-install/erase-install.There are 2 System Extensions for macOS: SophosScanD and Sophos Network Extension They both need to be allowed (sometimes one at a time, in between reboots), in order to fully load all components. This doesn't fix the issue of the policy not showing as completed, but perhaps that has something do do with how you are triggering it?

#BIG SUR TO MONTEREY UPDATE UPGRADE#

Once inventory updates, your devices should fall out of scope for the Monterey upgrade (presuming you're excluding devices already on Monterey from the policy). Rm /Library/LaunchDaemons/Īnd the launchd to run it after reboot.

#BIG SUR TO MONTEREY UPDATE UPDATE#

# Wait for active connection to Jamf Pro and then update inventory.

#BIG SUR TO MONTEREY UPDATE INSTALL#

If the erase-install process IS working as expected, one option might be to install a package that lays down a launchd to update inventory after the system reboots.

Big sur to monterey update